Frequently asked questions
FAQ
WHAT SHOULD I DO IF I HAVE A PROBLEM?
Contact our customer support team at the "CONTACT US" page
HOW DO I TRACK MY ORDER?
If you want to track your order, then all you need to do is go to the "TRACK YOUR ORDER" page
HOW CAN I CONTACT THE CUSTOMER SUPPORT TEAM?
You can contact our customer support team via email at the "CONTACT US" page, we usually replies within 2 days
CAN I RETURN MY PACKAGE?
Yes you can, if you have any problem with your package you can contact us via email at the "CONTACT US" page we usually offer a 30-day return.
CAN I GET MY MONEY BACK?
Yes we offer a 30-day money back guarantee if proof is shown to us via email
HOW LONG DOES IT TAKE TO COMPLETE MY ORDER?
For our team, it usually takes between 1-2 day
HOW LONG IS THE SHIPPING TIME?
It depends by what shipping method our customers chooses, but for the FREE SHIPPING it takes us between 1-2 weeks
WHAT PAYMENT METHODS DO YOU ACCEPT?
We accept SHOP PAY, APPLE PAY, MASTERCARD, VISA, GOOGLE PAY, PAYPAL, META PAY, AMEX, AMAZON PAY...
(IF YOU DIND'T SEE YOUR PAYMENT METHOD, THEN YOU SHOULD GO TO THECHECKOUT PAGETHERE WELISTALL OF OUR PAYMENT METHODS)
DO YOU OFFER WORLD WIDE SHIPPING?
Yes we offer world wide shipping, but if we can't for any reasons we will contact you and refund you